Join our team
Hotel Services Co-ordinator
About Us:
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5000 staff and 600 volunteer staff are committed to high quality services and care.
Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org
Why choose Uniting AgeWell - Bendigo
- Easy to access with public transport and free on/off site parking
- Salary packaging benefit up to $15,900 + $2,650 annually
- Career pathways, education and training opportunities
- Comprehensive Employee Assistance Program available 24/7 for our staff
- Location options - move within our Uniting AgeWell network (Victoria and Tasmania)
- Not for profit, values-based organisation
About the role:
We are seeking an experienced and motivated Hotel Services Coordinator to join our Bendigo aged care facility. This is a key leadership role that plays a vital part in creating a safe, welcoming and high quality environment for our residents, families and staff.
You will coordinate and oversee all hotel services functions including cleaning, catering, laundry and waste management. You will ensure services are delivered efficiently, compliantly and to a consistently high standard, while leading and supporting a dedicated team.
Key Responsibilities
- Coordinate cleaning, catering, laundry and waste services across the site to ensure smooth day to day operations
- Maintain compliance documentation and ensure adherence to regulatory, food safety, OHS and infection control requirements
- Manage ordering systems, supplier relationships and invoice approvals within delegated financial authority
- Develop and manage rosters to ensure appropriate staffing levels, capability and skill mix
- Lead, coach and support hotel services staff, including performance management and reviews
- Assist with budget management, monitoring and reporting
- Promote person centred care and a strong customer service culture aligned with Uniting AgeWell values
- Work collaboratively with clinical and operational leaders to support the overall success of the home
This is a full time role working Monday to Friday and offers the opportunity to make a meaningful impact in a growing aged care organisation, while leading essential services that directly contribute to resident wellbeing.
What We’re Looking For
- Previous experience in hotel services coordination, preferably in aged care or healthcare.
- Strong leadership and team management skills.
- Knowledge and understanding of Aged Care Quality Standards.
- Mandatory: Chef qualification (Certificate III or higher in Commercial Cookery or equivalent).
- Knowledge of compliance requirements, food safety, and OHS standards.
- Excellent organisational and communication skills.
- Ability to work collaboratively within a multidisciplinary team.
- Commitment to Uniting AgeWell’s values and BEST philosophy
- Thrive in a team and also appreciate the one to one interactions
- Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)
Essentials for working in Aged Care:
- A current Working With Children Check card
- Current and ongoing flu vaccinations
- Australian working rights
- Ability to pass a national police clearance and NDIS Clearance
Make a positive difference in your community – apply now!
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.
You can access the position description here:
Hotel Services Coordinator PD March 2025.pdf
For more information please contact the Recruitment Team at Recruitment@unitingagewell.org. Please note the position and location.
Only shortlisted candidates will be contacted. We look forward to hearing from you!
