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Care Advisor (Aged Care Case Management)
- Swan Hill, VIC, Australia, 3585
- Part time
About Us:
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5000 staff and 600 volunteer staff are committed to high quality services and care.
Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org
Why choose Uniting AgeWell - Swan Hill
- Above award hourly rates
- Salary packaging benefit up to $15,900 + $2,650 annually
- Annual Leave loading
- Career pathways, education and training opportunities
- Comprehensive Employee Assistance Program available 24/7 for our staff
- Enhanced Parental Leave options
- Location options - move within our Uniting AgeWell network (Victoria and Tasmania)
- Not for profit, values-based organisation
About the role:
Working with the Loddon Mallee North Support at Home Program, you will be based at our Swan Hill site. In this role, you will advocate for clients by facilitating discussions to identify their goals and develop tailored care plans. This is a part-time role working 60 hours per fortnight across 4 days per week.
Duties include:
- Undertaking initial assessments of prospective clients and assist in making recommendations on capacity
- Assess, monitor, review, reassess the needs of clients within a holistic framework using a restorative and wellness approach
- Promote a harmonious team approach by acting as a mentor and supervisor to the Home Care Workers to ensure delivery of community services
- Facilitate effective client pathway support through case discussions and case conferences, review of feedback including incidents, hazards and handovers and monitoring of quality indicators
- Conduct annual reviews with clients, including, revising their care plan, goals, services and budgets to support our clients in living life to fullest
- Maintaining accurate client records, assessments, care plans, and documentation
- Ensuring compliance with organisational, legislative, and program requirements
About you:
You are passionate about making a difference in the lives of older people, supporting their independence, wellbeing, and ability to make informed choices.
We're looking for someone with:
- Experience within the aged care, health, community services, allied health, or disability sectors
- Experience managing client caseloads and delivering person-centred, goal-focused support
- Experience conducting assessments, developing care plans, coordinating services, and reviewing client outcomes
- A strong understanding of Consumer Directed Care principles
- Excellent communication and relationship-building skills, with the ability to work collaboratively with clients, families, health professionals, service providers, and colleagues
- The ability to manage competing priorities while maintaining accurate documentation and client records
- A sound understanding of compliance, privacy, safety, and professional responsibilities within a care environment
- The ability to work independently while contributing positively to a collaborative team environment
- A commitment to our BEST philosophy of Believe, Excel, Support and Trust
Essentials for working in Aged Care:
- A current Working With Children Check (Employee)
- Current and ongoing flu vaccinations
- Australian working rights
- Ability to pass a national police clearance
Make a positive difference in your community – apply now!
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.
You can access the position description here: Care Advisor PD.pdf
For more information please contact the Recruitment Team at Recruitment@unitingagewell.org
Only shortlisted candidates will be contacted. We look forward to hearing from you!