Care Advisor

  • Bendigo, VIC, Australia, 3550
  • Fixed Term Full Time
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About Us

At Uniting AgeWell, we’re dedicated to supporting older people to experience wellbeing, choice, and independence in their lives. Whether living at home or in residential care, we want every person to feel valued, supported, and connected to their community.

With services across Victoria and Tasmania, our team of over 5,000 staff and 600 volunteers are committed to providing high-quality, compassionate care.

Our workplace culture is grounded in the BEST philosophy—Believe, Excel, Support, and Trust—and shaped by our values of Kindness, Respect, Integrity, Innovation, and Inclusion. These principles guide our care, our culture, and our commitment to those we serve.

To learn more, visit: www.unitingagewell.org

Why Join Uniting AgeWell?

We believe in supporting our people to grow personally and professionally, while making a genuine difference in the community.

As part of our team, you’ll enjoy:

  • Competitive pay – Above Award hourly rates

  • Salary packaging benefits – Up to $15,900 + $2,650 per year tax-free

  • Annual leave loading – Extra pay while on leave

  • Ongoing development – Access to education, training, and career pathways

  • Employee Assistance Program – Free and confidential 24/7 support for you and your family

  • Enhanced parental leave – Flexible options to support your family

  • Relocation flexibility – Opportunities to work across our extensive Victoria and Tasmania network

Join a not-for-profit, values-based organisation where you’ll be supported to succeed—and where your work truly matters.

Join Our Team in Bendigo
Our Loddon Mallee South Home Care program supports older people to live independently in their own homes for as long as possible. We deliver personalised aged care services across the Greater Bendigo region, as well as the Shires of Macedon Ranges, Mount Alexander, Central Goldfields, and Loddon. Our dedicated teams are based in both Bendigo and Castlemaine.

We’re currently looking for a passionate and experienced Care Advisor to join our Bendigo team. This community-based role includes regular in-home visits throughout the service area to deliver tailored care and support.

If you're passionate about person-centred care, enjoy building strong relationships, and want to make a real difference in your community — this could be the perfect role for you.

About the role  

As a Care Advisor, you’ll play a key role in empowering older people to live safely and independently at home. You’ll manage a caseload of clients, developing personalised care plans and working closely with families, support teams, and health professionals to deliver holistic, high-quality care.

This is a fixed term role for maternity leave cover. The contract starts from Monday the 3rd of November 2025, and is set to end on Sunday the 14th of June 2026.

Key responsibilities include:

  • Conducting regular in-home visits to assess client needs and wellbeing

  • Performing initial assessments with prospective clients, including referrals and support recommendations

  • Developing, implementing, and reviewing personalised care plans in consultation with clients and families

  • Coordinating services in collaboration with Care Organisers and external providers

  • Liaising with health professionals, social workers, and community services to ensure integrated, client-focused care

  • Managing care budgets to ensure quality services are delivered within funding limits

  • Participating in case discussions, incident management, and feedback reviews

  • Maintaining accurate records of assessments, care plans, budgets, and client interactions

  • Using a range of communication strategies to understand and meet client and family expectations

  • Ensuring financial and administrative compliance with all relevant organisational and program policies

For a full list of responsibilities, please refer to the Position Description: Care Advisor 

What We’re Looking For

We’re looking for a skilled and compassionate Care Advisor who is committed to delivering exceptional care and empowering older people to live with dignity and independence.

You’ll bring:

  • Case Management expertise – Experience managing client caseloads, particularly within aged care or community settings, and a strong understanding of person-centred, goal-driven support

  • Care planning capability – Confidence in developing, delivering, and evaluating individualised care plans aligned with Consumer Directed Care principles

  • Aged Care program knowledge – Familiarity with HCP funding models, compliance requirements, and service delivery practices

  • Assessment and documentation skills – Ability to conduct comprehensive assessments and maintain high-quality documentation

  • Strong communication – Excellent interpersonal skills to build trust and collaborate effectively with clients, families, and professionals

  • A focus on safety and compliance – Knowledge of safety practices and regulatory standards across the aged care or health sectors

  • Values alignment – A genuine connection to our BEST philosophy and organisational values

Mandatory Requirements

  • A valid Driver’s Licence and access to a roadworthy vehicle with comprehensive insurance

  • Current First Aid and CPR certificates (or willingness to obtain)

  • A valid Working with Children Check (Employee)

  • A current National Police Check or NDIS Worker Screening Check

  • Compliance with annual vaccination requirements as per policy

  • Australian work rights

How to Apply

To apply, access the Position Description – Care Advisor to ensure this opportunity aligns with your skills and values.

Click Apply to submit your application.

For any queries, please contact: recruitment@unitingagewell.org

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

Please note: Only shortlisted applicants will be contacted. The position may be filled as soon as a suitable candidate is identified.

Start your application

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