Join our team
Chief Strategy, Risk and Governance Officer
- Melbourne, VIC, Australia
- Full time
About Us:
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5,000 staff and 600 volunteer staff are committed to high quality services and care.
Uniting AgeWell has experienced significant growth in revenue and capability over the last ten years, and we are well placed to continue this exciting journey as we navigate generational reform and opportunity in the aged care and retirement living sectors. We continue to strengthen our governance capability and processes, we have a robust risk management framework, and are on the cusp of developing a strategic plan that will guide our organisation over the next five years.
About the role:
The Chief Strategy, Risk and Governance Officer is a key member of the Senior Executive Team (SET), responsible for shaping and strengthening enterprise-wide governance, risk and strategic capability across Uniting AgeWell.
Reporting to the Chief Executive Officer (CEO), this role provides trusted advice and independent challenge to the CEO, Board and SET, ensuring the organisation has the clarity, discipline and insight required to make confident decisions in a complex and evolving sector. You will lead a contemporary approach to governance, risk and assurance, while driving a more structured, evidence-informed approach to strategy development and execution.
Working across the organisation, you will build organisational capability and embed fit-for-purpose frameworks that enable leaders to manage risk proactively, respond to regulatory change and deliver on strategic priorities. The role also plays a key part in sector engagement and organisational advocacy, while overseeing insurance and claims as a core component of risk management.
This is a high-impact role focused on strengthening performance, supporting sustainable growth and ensuring the organisation is well positioned to deliver safe, high-quality care into the future.
- Ensure high-quality governance practices, enabling informed decision making through structured Board and Committee processes, clear reporting and disciplined follow-through
- Establish a consistent, organisation-wide approach to risk, embedding accountability, visibility and proactive management across all services and functions
- Lead the translation of organisational strategy into prioritised initiatives, measurable outcomes and a clear performance cadence
- Strengthen oversight of obligations, controls and assurance activities, ensuring readiness for regulatory change and a clear line of sight on risk exposure
- Provide strategic insight on policy, reform and external trends, positioning the organisation to respond effectively and influence key stakeholders
- Oversee insurance and claims strategy, ensuring appropriate coverage and leveraging insights to improve controls and reduce organisational risk
Why choose Uniting AgeWell?
- Direct influence at the highest level: Partner with the CEO, Board and SET to shape enterprise direction and decision making
- Enterprise-wide impact: Lead governance, risk and strategy across a complex, multi-service organisation
- Critical role during sector reform: Influence how the organisation responds to major aged care and funding changes
- Growth and transformation agenda: Join an organisation scaling significantly, with opportunity to shape future-state capability
- Purpose with real consequence: Drive outcomes that directly impact the safety, quality and experience of older Australians
What you will bring:
- Relevant tertiary qualification in governance, risk, strategy or related field
- Proven executive leadership experience in a regulated environment
- Deep expertise in governance frameworks and Board engagement
- Demonstrated success embedding enterprise risk management practices
- Strong understanding of aged care, health or social services regulation
- Strategic thinking with ability to translate into execution
- Experience advising executives and Boards at a senior level
- Exceptional written and verbal communication skills
- Experience influencing government, regulators and sector stakeholders
- Alignment with purpose-driven, values-based organisations
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.