Join our team

About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5000 staff and 700 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell?

• Salary packaging benefit up to $15,900 + $2,650 annually
• Annual Leave loading
• Career pathways, education and training opportunities
• Comprehensive Employee Assistance Program available 24/7 for our staff
• Enhanced Parental Leave options
• Not for profit, values-based organisation

We're seeking an experienced and people-focused Home Care Worker Team Leader to provide statewide leadership to our Home Care Worker workforce across Southern, Northern and North-West Tasmania.

Based in Rosny and supported by regional Home Care Worker Mentors, you will lead a team of approximately 84 Home Care Workers who deliver essential services to older Tasmanians every day.

This is an exciting opportunity to join Uniting AgeWell in a newly established leadership role on an initial six-month fixed-term basis. As part of our commitment to strengthening frontline workforce support across Tasmania, this position will be evaluated during the implementation period, with the potential for conversion to a permanent role should the model demonstrate successful outcomes and ongoing organisational need.

About the role:

As the Home Care Worker Team Leader, you will provide leadership, support and supervision to a geographically dispersed workforce, helping to ensure consistent, high-quality service delivery across Tasmania.

You will work closely with Program Managers, other Team Leaders and the wider team to strengthen workforce capability, support recruitment and onboarding, improve compliance outcomes and foster an engaged and connected workforce culture.

The role includes regular travel to Launceston and the North-West Coast to build relationships, support staff, conduct field observations and provide face-to-face leadership across all regions.

This is a Full-Time 6-month fixed term contract working Monday - Friday, 9am - 5pm with an additional 4-week induction/orientation period.

Key Responsibilities:

Leadership and Workforce Support

• Provide day-to-day leadership, coaching and mentoring to Home Care Workers.
• Support employee engagement, wellbeing, performance and professional development.
• Act as a key escalation point for workforce matters and operational issues.

• Foster a positive, inclusive and high-performing team culture by promotion of effective communication.
• Build strong relationships with Home Care Workers, Mentors, Program Managers and support teams.
• Contribute to workforce planning, service improvement and operational success.

Recruitment and Onboarding

• Coordinate induction and onboarding activities across Tasmania.
• Support workforce planning and staffing requirements in conjunction with Program Managers.
• Ensure new employees receive consistent orientation, training and mentoring.

Quality, Compliance and Risk Management

• Monitor workforce compliance with organisational policies and Aged Care Quality Standards.
• Support incident management, workplace safety initiatives and continuous improvement activities.
• Conduct field observations, quality reviews and joint visits to promote best practice.

• Identify capability gaps and development opportunities.
• Support implementation of mandatory training and compliance requirements.

About you:

You are a collaborative and engaging leader who is passionate about supporting frontline teams and delivering exceptional customer outcomes.

• Experience within aged care, community care, disability, health or a related sector.
• Demonstrated experience leading and supporting a dispersed workforce is an advantage.
• Strong people leadership, coaching and performance management skills.
• Understanding of quality, compliance, workplace health and safety and risk management practices.
• Excellent communication, relationship-building and problem-solving skills.
• Confidence and capability to lead, support and engage a geographically dispersed workforce using a range of digital communication and collaboration tools.

Essentials for working in Aged Care:

• A current Working With Vulnerable People Card
• Current and ongoing flu vaccinations
• Australian working rights
• Ability to pass a national police clearance and NDIS Clearance

Make a positive difference in your community – apply now!

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

For more information please contact the Recruitment Team at Recruitment@unitingagewell.org. Please note the position and location.

Only shortlisted candidates will be contacted. We look forward to hearing from you!