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AI Applications Trainer

  • Melbourne, VIC, Australia
  • Full time
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About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5,000 staff and 600 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell?

  • Be a part of a values based organization
  • Join one of Victoria’s leading aged care providers in one of the fastest growing industries
  • Work in your local community and make a difference to the lives of our residents and clients
  • Career pathways, education and training opportunities
  • Benefits, including salary packaging

About the role:

Based at our Head Office in Wesley Place, the AI Applications Trainer role is your opportunity to lead the way in how Uniting AgeWell embraces the future of work. You’ll design and deliver high‑impact training programs and learning resources that uplift digital capability, strengthen system adoption, and empower teams across the organisation to work smarter, not harder.

As an AI Applications Trainer, you’ll be at the forefront of our AI transformation, championing tools such as Microsoft Copilot, Chatbots, Teams, SharePoint, Heidi AI, and emerging AI-enabled features across our business systems. You’ll turn complex technology into practical, confidence‑building learning experiences that make a real difference to how our staff work every day.

In this role, you will:

  • Lead the delivery and management of AI solutions aligned to strategy
  • Implement AI governance frameworks for compliance and trust
  • Operationalise AI solutions using Microsoft AI stack and Copilot
  • Drive training and adoption of AI tools across the organisation
  • Engage with stakeholders to identify needs and deliver impactful solutions

 About you:

You are passionate about what you do and want to make a difference in the lives of our residents and clients, enhancing their self-esteem and empowering them to make choices.

This is the place for you if you have:

  • Proven experience in delivering AI initiatives in large organisations
  • Experience delivering AI and digital productivity training across diverse audiences
  • Certificate IV in Training and Assessment (TAE40122 or equivalent) 
  • Demonstrated ability to build AI confidence and digital literacy
  • Hands on experience with AI and productivity tools, including Microsoft Copilot, chatbots, Teams and SharePoint; Heidi AI desirable
  • Ability to analyze AI adoption trends and inform targeted training activities
  • Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)

Essentials for working in Aged Care:

  • A current Working With Children Check card / Vulnerable People card
  • Current and ongoing flu vaccinations
  • Australian working rights
  • Ability to pass a national police clearance and NDIS Clearance

Make a positive difference in your community – apply now!

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

You can access the position description here: Download File Applications Trainer March 2026 PD.pdf For more information please contact the Recruitment Team at Recruitment@unitingagewell.org. Please note the position and location.

Only shortlisted candidates will be contacted. We look forward to hearing from you!

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