Join our team

About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5,000 staff and 600 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell:

• Be a part of a values based organization
• Join one of Victoria’s leading aged care providers in one of the fastest growing industries
• Work in your local community and make a difference to the lives of our residents and clients
• Career pathways, education and training opportunities
• Benefits, including salary packaging

About the role:

As an IT Systems Engineer, you will play a pivotal role in ensuring the seamless operation, support, and improvement of Uniting AgeWell’s IT infrastructure. You will provide host support for both on-premises and cloud environments, manage IT infrastructure tickets (including hosting, desktop, and related systems), and collaborate with internal teams and external partners to deliver reliable, secure, and customer-focused IT services.

Key Responsibilities:

• Resolve technical incidents to minimise downtime and ensure continuity
• Provide troubleshooting for incidents, service requests, and escalations
• Maintain IT infrastructure aligned with governance and security standards
• Collaborate with internal teams and external vendors to deliver optimal outcomes
• Support team members with ad hoc tasks and projects as needed

About you:

You are passionate about what you do and want to make a difference in the lives of our residents/clients, enhancing their self-esteem and empowering them to make choices.

This is the place for you if you:

• Relevant tertiary and/or industry qualifications
• Strong proficiency in servers, applications, and cloud systems (Azure)
• Experience with Microsoft operating systems, Microsoft 365, InTune and Microsoft Exchange
• Knowledge of Azure architecture, security best practices, and certifications
• Excellent problem-solving, teamwork, and customer service skills.
• Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)

Why Join Us?

You’ll work in a dynamic environment, supporting critical digital services that empower our organisation. If you’re passionate about modern infrastructure and cloud technologies, this is your opportunity to make an impact!

Essentials for working in Aged Care:

• A current Working With Children Check card / Vulnerable People card
• Current and ongoing flu vaccinations
• Australian working rights
• Ability to pass a national police clearance and NDIS Clearance

Make a positive difference in your community – apply now!

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

You can access the position description here:  IT Systems Engineer PD.pdf

For more information please contact the Recruitment Team at Recruitment@unitingagewell.org. Please note the position and location.

Only shortlisted candidates will be contacted. We look forward to hearing from you!