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Practice Advisor - Home Care
- Melbourne, VIC, Australia
- Full time
About Us:
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5,000 staff and 600 volunteer staff are committed to high quality services and care.
Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org
Why choose Uniting AgeWell?
- Salary packaging benefit up to $15,900 + $2,650 annually
- Career pathways, education and training opportunities
- Comprehensive Employee Assistance Program available 24/7 for our staff
- Location options - move within our Uniting AgeWell network (Victoria and Tasmania)
- Not for profit, values-based organisation
About the role:
As Practice Advisor – Home Care, you will play a pivotal role in strengthening quality, compliance and practice across our Home Care services in Victoria and Tasmania. Working closely with operational leaders, you will provide practical, hands-on support to ensure services meet regulatory requirements and deliver consistently high-quality, person-centred care. This role blends auditing, coaching and continuous improvement with stakeholder partnership and system enhancement. You will also help services prepare for regulatory reviews while building confident, capable managers who understand and live quality practice.
- Monitoring compliance through audits, risk management and continuous improvement activities
- Supporting Home Care leaders to prepare for and respond to regulatory reviews
- Translating standards and legislation into practical, workable guidance
- Partnering with teams on complaints, feedback and service improvement
- Contributing to organisation-wide practice, governance and quality initiatives
This is a full time role based at our corporate head office in Wesley Place, Melbourne CBD. Hybrid working options available.
About you:
You are passionate about what you do and want to make a difference in the lives of our residents/clients, enhancing their self-esteem and empowering them to make choices.
This is the place for you if you:
- Strong knowledge of aged care quality standards and regulatory frameworks
- Experience in auditing, quality assurance or governance in health or aged care
- The ability to coach, mentor and influence operational leaders
- A practical, solutions-focused approach to compliance and risk
- Excellent stakeholder engagement and communication skills
- Confidence analysing data, trends and quality insights
- Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)
Essentials for working in Aged Care:
- A current Working With Children card
- Current and ongoing flu vaccinations
- Australian working rights
- Ability to pass a national police clearance
Make a positive difference in your community – apply now!
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.
You can access the position description here: Practice Advisor PD - March 2026.pdf
For more information please contact the Recruitment Team at Recruitment@unitingagewell.org
We look forward to hearing from you!
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