Technical Business Analyst

  • Melbourne, VIC, Australia
  • Full time
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About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 4600 staff and 600 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell:

  • Be a part of a values based organization
  • Join one of Victoria’s leading aged care providers in one of the fastest growing industries
  • Work in your local community and make a difference to the lives of our residents and clients
  • Career pathways, education and training opportunities
  • Benefits, including salary packaging

About the role:

The purpose of the Technical Business Analyst is to support the organisation in understanding, documenting, and optimising its application stack and associated IT environments. This role plays a critical part in bridging the gap between business needs and technical capabilities by analysing systems, infrastructure, and integrations.
 
The Technical Business Analyst will identify opportunities for improvement, ensure alignment between technology and business objectives, and contribute to the successful delivery of digital initiatives across Uniting AgeWell. 
 
Through detailed analysis and collaboration with stakeholders, this role enhances operational efficiency, system reliability, and strategic decision-making.
  • Analyse and document the current application stack, integrations, and associated IT environments
  • Work with technical teams to map infrastructure dependencies, data flows, and system interfaces
  • Evaluate and reconcile information from multiple sources to create accurate technical documentation
  • Collaborate with stakeholders to elicit and analyse technical and business requirements
  • Document current and future state architecture, environment diagrams, data models, and system workflows
  • 12 month Fixed Term contract, based in Melbourne's CBD, with a hybrid working model

About you:

You are passionate about what you do and want to make a difference in the lives of our residents/clients, enhancing their self-esteem and empowering them to make choices.

This is the place for you if you:

  • Tertiary qualifications in Information Technology, Computer Science, or related field
  • Proven experience in technical business analysis within complex IT environments
     
  • Strong understanding of enterprise application stacks, integrations, and infrastructure
     
  • Experience with system architecture documentation and environment mapping
     
  • Demonstrated experience in documenting system architecture, environment mapping, and data flows
     
  • Proficiency in business analysis techniques and frameworks such as MoSCoW prioritisation, SWOT analysis, gap analysis, and stakeholder mapping
     
  • Skilled in requirements elicitation, functional and non-functional specification development, and traceability matrices
     
  • Strong analytical and problem-solving skills with attention to detail
     
  • Excellent communication skills for engaging with both technical and non-technical stakeholders
  • Thrive in a team and also appreciate the one to one interactions
  • Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)

Essentials for working in Aged Care:

  • A current Working With Children Check card
  • Current and ongoing flu vaccinations
  • Australian working rights
  • Ability to pass a national police clearance and NDIS Clearance

Make a positive difference in your community – apply now!

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

You can access the position description here: Technical Business Analyst PD.pdf

For more information please contact the Recruitment Team at Recruitment@unitingagewell.org. Please note the position and location.

Only shortlisted candidates will be contacted. We look forward to hearing from you!

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