Join our team
Care Advisor (Support-at-Home)
- Ballarat, VIC, Australia
- Full time
About Us:
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5000 staff and 600 volunteer staff are committed to high quality services and care.
Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org
Why choose Uniting AgeWell - Ballarat?
- Above award hourly rates
- Salary packaging benefit up to $15,900 + $2,650 annually
- Annual Leave loading
- Career pathways, education and training opportunities
- Comprehensive Employee Assistance Program available 24/7 for our staff
- Enhanced Parental Leave options
- Location options - move within our Uniting AgeWell network (Victoria and Tasmania)
- Not for profit, values-based organisation
About the role:
- Lead client assessments and develop goal-directed care plans aligned to individual needs
- Coordinate services across internal teams and external providers to deliver outcomes
- Monitor and manage client budgets, ensuring services remain sustainable and effective
- Build strong relationships with clients, families and healthcare professionals
- Support client intake and program growth through proactive community engagement
- Ensure documentation, reporting and compliance meet aged care standards
- Advocate for clients, connecting them with services that support independence and quality of life
About you:
You are passionate about what you do and want to make a difference in the lives of our clients, enhancing their self-esteem and empowering them to make choices.
This is the place for you if you have:
- Proven experience in aged care, health or community services delivery
- Strong case management capability with measurable client outcomes
- Experience building and managing care plans aligned to funding frameworks
- Ability to manage budgets and balance quality care with constraints
- Confident stakeholder engagement across clients, families and providers
- Experience working within clinical or allied health settings
- Sound understanding of aged care standards and compliance requirements
- Ability to manage multiple clients and priorities in a community setting
- Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust
Essentials for working in Aged Care:
- A current Working With Children Check card
- Current and ongoing flu vaccinations
- Australian working rights
- Ability to pass a national police clearance and NDIS Clearance
Make a positive difference in your community – apply now!
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.
In applying for these roles, you acknowledge you understate the inherent requirements of the role listed in the following position description(s): Care Advisor PD.pdf
For more information please contact the Recruitment Team at Recruitment@unitingagewell.org. Please note the position and location.
Only shortlisted candidates will be contacted. We look forward to hearing from you!
